Project Overview
The auto body repair industry has long relied on manual inspections and subjective evaluations to assess vehicle damage. This often results in inconsistent estimates, inefficiencies in repair workflows, and dissatisfied customers. Dents.co, developed by TechZilla Global, set out to disrupt this process by delivering a technology-driven platform that simplifies damage assessment, documentation, and pricing through AI and computer vision.
Dents.co brings automation, transparency, and speed to the body repair business — helping technicians, insurers, and customers alike.
Client Objective
An innovative startup approached TechZilla with a bold vision: build an intelligent platform that can analyze vehicle damage using images, generate real-time repair estimates, and simplify documentation for insurance and repair centers.
Core objectives included:
- Eliminate manual guesswork from damage assessment
- Automate the creation of repair quotes based on industry pricing
- Provide a digital damage report with annotated visuals
- Create a mobile-friendly app for real-time image capture and instant analysis
- Store historical damage records for future reference and auditing
Challenges
The client identified several industry pain points:
- Subjective and inconsistent damage assessments
- Delayed pricing due to lack of standardization
- Manual documentation leading to data loss or miscommunication
- Lack of digital transformation in small-to-medium repair shops
- Difficulty in building trust between insurers, customers, and repair centers
TechZilla’s challenge was to combine computer vision, machine learning, and real-time pricing logic into a smooth, user-friendly experience.
Deployment Strategy
TechZilla deployed the platform in three phases:
- Prototype for internal testers (10 repair shops)
- Beta launch with 100+ users, focused on gathering AI model feedback
- Full commercial release with API access for insurer integration
Each stage included field testing, user training, and live support.
Client Testimonial
“Dents.co has completely changed the way we do estimates. It’s fast, accurate, and makes us look more professional to customers and insurers alike.”
— Owner, AutoFix Repair Chain
Lessons Learned
- Training the AI model with diverse data (car models, lighting conditions, angles) was key to real-world performance.
- Shop-friendly UX made adoption smooth — especially important for non-tech-savvy users.
Cloud-first architecture ensured real-time syncing and scalability for multi-location use.
